Customization: | Available |
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Condition: | New |
Automation: | Non Automation |
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MAIN PARAMETER:
Input voltage, frequency | Single phase AC220v(+10~15%),50HZ |
Output voltage | AC 10KV~AC 20KV |
Operating Frequency | 10KHz~ 20KHz |
Shipping Efficiency | > 95% |
Environment Temperature | -10°C + 40°C |
Environment Humidity | 20%~93% no condensation |
Max treatable width (two-surface)(mm) | 1000 |
Aspect side L*D*H(mm) | 540*340*220 |
Net Weight (kg)(except electrode station) | 21kg |
Technical Support: Assistance with technical issues, troubleshooting, and guidance on how to operate and maintain the machinery.
Maintenance and Repair Services: Provision of maintenance schedules, on-site repair services, and access to spare parts to ensure the machinery operates efficiently.
Training: Training programs for operators and maintenance personnel to ensure they are well-equipped to use and take care of the machinery properly.
Warranty Coverage: Clear terms regarding warranty coverage, including what is covered, duration of the warranty, and any conditions or limitations.
Upgrades and Updates: Information about upgrades or updates to the machinery, including software updates or improvements to enhance performance.
Documentation: Providing comprehensive documentation such as user manuals, maintenance guides, and safety instructions.
Feedback Mechanism: Establishing a feedback mechanism for customers to provide input, suggestions, and complaints regarding the machinery and the after-sale services.
Effective after-sale service is crucial for customer satisfaction, as it ensures that customers can maximize the value of their investment in the machinery and continue to use it efficiently over its lifecycle.